Hello, my name is John.

For more than thirty-five years I have worked in jobs that all came down to the same thing in the end. Something needed fixing, improving or explaining to someone who simply didn't have the time to work it out for themselves.

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Engineering, technical sales, running my own business, facilities management and project work. Different industries, but remarkably similar jobs when you strip them back.

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What I learned along the way is that most problems are not actually that complicated. They only look that way because nobody has taken the time to ask the right question. Once you understand what someone is really trying to achieve, the answer is often much simpler than they expected.

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Over the years I have met countless business owners who know their own trade inside out. They understand their customers, their products and their industry better than anyone. Yet many feel far less confident when the conversation turns to websites, online systems or the constant stream of advice telling them what they should be doing next.

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That is the gap I try to fill.

​Technology has been part of my working life for as long as I can remember. I was using computers in a commercial environment before Microsoft Windows even existed, and I've watched technology evolve from something used by specialists into something every business now depends upon.

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Yet despite all that progress, the conversations I have with business owners remain remarkably similar. They don't want to become website experts. They don't want to spend evenings reading about search engines or trying to work out why something has suddenly stopped working.

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They simply want someone they trust to look after it.

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I have never had much interest in jargon or fashionable language, and I have no intention of selling people services they don't need. My approach has always been straightforward. Understand what the business is trying to achieve, look honestly at what is working and what isn't, then recommend something practical.

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Looking back, setting up John Bailey Online felt like a natural next step. Throughout my career I have enjoyed helping people solve practical problems, and that is exactly what I still do today.

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My role is to help business owners get the very best from the website they already have. That might mean keeping content up to date, checking everything continues working properly, suggesting sensible improvements over time or simply being available when a question arises. My aim is to make sure your website remains a valuable business asset rather than something that gradually gets forgotten.

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Looking Ahead

These days I am gradually moving towards work that gives me greater flexibility, both in how I spend my time and where I spend it. I divide my time between London and Toruń in Poland and increasingly want work that fits around family rather than the other way round. Helping a small number of business owners keep their websites useful, effective and up to date feels like the right way to do that.

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Outside Work

I have always believed that being involved in the wider community matters. Close to my heart I have been a member of the Royal British Legion for many years, previously serving as Chairman of the Putney Branch. For the last six years I have also organised the Poppy Appeal across Putney, Roehampton and Wandsworth, helping to raise funds for the Armed Forces community.

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I also enjoy writing, reading and remaining curious about the way people, businesses and technology fit together. Much of that curiosity finds its way into the articles on this website.

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After more than thirty-five years of solving practical problems, I still believe the best solutions usually begin in exactly the same place: with a conversation.

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If you'd like to talk about your website, your business and where you'd like it to go next, I'd be delighted to hear from you.